Terms and Conditions

Effective Date: [Insert Date]

Welcome to SweetNSip! These Terms and Conditions govern your use of our website and services. By accessing or booking our services, you agree to abide by these terms. Please read them carefully before proceeding.

1. Introduction

SweetNSip provides live dessert stations for weddings, corporate events, and celebrations across the UK. These Terms outline the rights and responsibilities of both SweetNSip and our customers.

2. Bookings & Payments

a. Booking Process

• Bookings can be made through our website, email, or phone.
• A confirmation email will be sent once your booking is confirmed.

b. Deposits & Payments

• A non-refundable deposit (percentage varies by event) is required to secure your booking.
• Full payment is due [X] days before the event date.
• We accept payments via [list accepted payment methods, e.g., credit cards, PayPal, bank transfer].

c. Cancellation & Refunds

• Cancellations made [X] days before the event: Eligible for a partial refund (excluding the deposit).
• Cancellations made less than [X] days before the event: No refunds available.
• In case of force majeure events (e.g., extreme weather, natural disasters), we will work with you to reschedule or issue a credit for future use.

3. Event Requirements

• The client must ensure a suitable space and access to electricity (if required) for the dessert station setup.
• Any special dietary requests or allergy concerns must be communicated at least [X] days in advance.
• Our team arrives [X] minutes/hours before the event for setup and will require a designated contact person upon arrival.

4. Service Limitations

• We reserve the right to refuse service if the environment is deemed unsafe for our staff or equipment.
• Service time is based on the agreed contract. Any extension requests are subject to availability and additional fees.

5. Liability & Indemnity

• SweetNSip is not responsible for any allergic reactions, injuries, or damages resulting from food consumption or equipment usage.
• Clients are responsible for informing their guests of potential allergens in our desserts.
• Any damage to our equipment caused by negligence or misuse during the event will be charged to the client.

6. Intellectual Property

• All content, branding, and materials used by SweetNSip (including our website, logos, and product designs) are protected intellectual property.
• Unauthorized use, reproduction, or distribution of our materials is prohibited.

7. Privacy & Data Protection

• Personal data collected during the booking process is handled per our [Privacy Policy].
• We do not share or sell customer data to third parties without consent.

8. Changes & Modifications

• We reserve the right to modify these Terms at any time. Updates will be posted on our website with the new “Effective Date.”
• Continued use of our services after changes implies acceptance of the updated Terms.

9. Dispute Resolution

• Any disputes arising from these Terms shall be resolved through negotiation. If unresolved, disputes will be subject to the laws of [Your Jurisdiction].

10. Contact Information

For any inquiries or concerns, reach out to us at:

📧 Email: SweetNSip@outlook.com
📞 Phone: 07984444337